Terms and Conditions

Website Terms of Use and Policies

Please read these terms carefully before using this site.

These terms of use (and the documents referred to in them) tell you, as a visitor or registered user, the terms on which you may use the kr.mcqueensflowers.com website. Use of our site includes accessing, browsing or registering.

Other terms

These terms of use refer to the following additional terms, which also apply to your use of our site.

Privacy policy - sets out the terms on which we process any personal data we collect from you or that you give us. By using our site, you consent to such processing and you warrant that all data you provide is accurate.

Acceptable use policy - sets out the permitted and prohibited uses of our site. When using our site, you must comply with this policy.

Cookie policy - sets out information about the cookies on our site.

If you buy products from our site, our terms of sale apply.

About us

We operate the kr.mcqueensflowers.com website. We are Paul & Sandra Co., Ltd., a company registered in Korea under business registration number 494-81-00960, with our place of business at 3F, 252 Itaewon-ro, Yongsan-gu, Seoul.

Definitions

"McQueens Flowers" means the site operated by Paul & Sandra. A "user" is a member or non-member who visits the "site" and receives the services the "Company" provides under these terms. A "member" is a person who has registered by giving the Company personal information, who keeps receiving information from the Company and can continue to use the services the Company provides. A "non-member" is a person who uses the Company's services without registering.

Changes to these terms

We may change these terms of use at any time by amending this page. Changes we make are binding on you, so please check this page from time to time.

When these terms change, notice of the changes, including the effective date and the reason, is posted on our site's home page at least 7 days before the effective date (30 days for changes to your disadvantage).

Changes to our site

We may update our site from time to time and may change its content at any time. However, any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

Accessing our site

Our site is made available free of charge. However, we do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our site.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

Joining and leaving as a member

A "user" applies for membership by entering member information in the registration form set by the "Company" and stating that they agree to these terms. The "Company" registers as members the users who apply in this way, unless one of the following applies:

The registration information is false, incomplete or contains errors

The user has registered using another person's personal information

The Company completes registration by accepting the user's application. If a member's registered information on the "McQueens Flowers site" changes, the member must notify the Company or correct it immediately in the way the Company specifies. The Company may restrict or suspend membership in the following cases:

The member registered with false information

The member has used another person's personal information, such as their email address (ID) or mobile number

The member interferes with other people's use of the service, misuses their information or otherwise acts against the proper use of the site

If the Company ends a membership, it deletes the member's registration. In that case the Company notifies the member and gives them at least 30 days to explain before the registration is deleted.

Notices

When the "Company" sends a notice to a particular user or "member", it may do so by the email address or text message agreed and designated in advance. For notices to members in general, the "Company" may post the notice on the site for at least one week instead of notifying each member.

Account and password

If you choose, or are given, a user identification code, password or any other information as part of our security procedures, you must treat that information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

Except where the "Company" is responsible under the relevant laws or the consent to the collection and use of personal information, each "user" is responsible for managing their own email address (ID) and password. A "user" must not let a third party use their email address (ID) or password. If a "user" learns that their email address (ID) or password has been stolen or is being used by a third party, they must tell the "Company" immediately and follow any instructions from the "Company". If a "user" breaks these obligations, the "Company" may restrict the user's account and use of the service.

If you know or suspect that anyone other than you knows your user identification code or password, please tell us promptly (phone: 02-6447-6276, email: info.kr@mcqueensflowers.com).

Suspension and termination

We will decide, at our discretion, whether your use of our site breaches this acceptable use policy. If a breach of this policy occurs, we may take such action as we consider appropriate.

Failure to comply with this acceptable use policy is a material breach of the terms of use on which you are permitted to use our site, and may result in any or all of the following:

Immediate, temporary or permanent withdrawal of your right to use our site

Immediate, temporary or permanent removal of any posting or material you have uploaded to our site

A warning to you

Legal proceedings against you to recover all costs resulting from the breach (including reasonable administrative and legal costs)

Further legal action against you

Disclosure of the breach to law enforcement authorities as we reasonably consider necessary

We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited, and we may take any other action we reasonably consider appropriate.

Protection and use of personal information

The "Company" collects only the minimum information needed to provide the service. The following are required; anything else is optional.

[Required]

Name

Mobile number

Email address (ID)

Password

[Optional]

Address

Gender

Date of birth

Encrypted user identification value (CI)

Product purchase date

When the "Company" collects or uses personal information, it tells the user the purpose and obtains their consent. The "Company" does not use the personal information it collects for any other purpose; if a new purpose arises, or if it provides the information to a third party, it tells the user the purpose at that stage and obtains consent. When a third party that received personal information from the "McQueens Flowers site" has achieved the purpose for which it was collected or provided, the "Company" instructs it to destroy and delete that information. When the "Company" collects, uses or provides members' personal information, it obtains their consent as required by the Act on Promotion of Information and Communications Network Utilization and Information Protection. A "member" may withdraw consent to the collection and use of personal information at any time; consent is withdrawn by leaving the membership. To improve its service, the "Company" entrusts the processing of customers' personal information to outside companies and, as required by law, its entrustment contracts provide for the personal information to be kept secure. The Company's current processors and their tasks are listed in our privacy policy.

* You may refuse consent to the collection and use of required personal information, but if you refuse, your use of the service may be limited.

Processing and destruction of personal information

In principle, the Company destroys the personal information it has collected as soon as a member leaves.

- Under Article 29 of the Act on Promotion of Information and Communications Network Utilization and Information Protection and Article 16 of its Enforcement Decree, the Company handles dormant members as follows.

Inactivity is measured from: the date of the last login to the Company's site

Period: 1 year

Notice of dormancy: by email 30 days before

Personal information of dormant members: stored separately

Information stored separately: member information and similar

Retention of separately stored information: after 5 years the information is de-identified (anything that can identify a person is deleted)

Reactivating an account: on the customer's request

Website acceptable use policy

This acceptable use policy sets out the terms between you and us under which you may access kr.mcqueensflowers.com (our site). It applies to all users of and visitors to our site.

By using our site, you accept and agree to abide by all the policies in this acceptable use policy, which supplement our website terms of use.

Changes to the acceptable use policy

We may revise this acceptable use policy at any time by amending this page. The changes are legally binding on you, so please check this page from time to time. Some of the provisions in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off or download extracts of pages from our site for your personal use, and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

No reliance on information

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

Limitation of liability

Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with:

use of, or inability to use, our site; or

use of or reliance on any content displayed on our site.

If you are a business user, please note that in particular we will not be liable for:

loss of profits, sales, business or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

Different limitations and exclusions of liability apply to liability arising from the supply of products to you; please see the terms of sale at the bottom of the website.

Content standards

These content standards apply to any and all material which you contribute to our site, and to any interactive services associated with it. You must comply with the spirit and the letter of the following standards. The standards apply to each part of any contribution as well as to its whole.

Contributions must:

be accurate (where they state facts);

be genuinely held (where they state opinions);

comply with the law applicable in the UK, Korea and any country from which they are posted.

Contributions must not:

contain any material which is defamatory of any person;

contain any material which is obscene, offensive, hateful or inflammatory;

promote sexually explicit material;

promote violence;

promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

infringe any copyright, database right or trade mark of any other person;

be likely to deceive any person;

be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;

promote any illegal activity;

threaten or invade another's privacy, or cause annoyance, inconvenience or needless anxiety;

be likely to harass, upset, embarrass, alarm or annoy any other person;

be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

give the impression that they come from us, if this is not the case;

advocate, promote or assist any unlawful act such as copyright infringement or computer misuse.

Uploading content

Whenever you make use of a feature that allows you to upload content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy.

You warrant that any such contribution complies with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content.

We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy.

We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.

We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our acceptable use policy.

The views expressed by other users on our site do not represent our views or values.

Viruses

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you may commit a criminal offence under the relevant law. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

Links

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link to our site in any website that is not owned by you. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice. The website in which you are linking must comply in all respects with the content standards set out in our acceptable use policy.

If you wish to make any use of content on our site other than that set out above, please contact info.kr@mcqueensflowers.com.

Third-party links and resources on our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.

Data protection officer

Name: Bong Mi Park (박봉미)

Phone: 02-6447-6276

Applicable law

If you are a consumer, these terms of use, their subject matter and their formation are governed by Korean law. You and we both agree that the Seoul Central District Court will have exclusive jurisdiction over any dispute or claim arising out of or in connection with them, their subject matter or formation (including non-contractual disputes or claims).

If you are a business, you and we both agree that the Seoul Central District Court will have exclusive jurisdiction over any dispute or claim arising out of or in connection with them, their subject matter or formation (including non-contractual disputes or claims).

Prohibited uses

You may use our site only for lawful purposes. You may not use our site:

in any way that breaches any applicable local, national or international law or regulation;

in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

for the purpose of harming or attempting to harm minors in any way;

to send, knowingly receive, upload, download, use or re-use any material which does not comply with our content standards;

to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam);

to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

You also agree not to reproduce, duplicate, copy or re-sell, in breach of our website terms of use:

any part of our site, including its content;

any equipment or network on which our site is stored;

any software used to provide our site;

any equipment, network or software owned or used by any third party.

Interactive services

We may from time to time provide interactive services on our site, such as live chat.

Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, whether it is moderated and what form of moderation is used (including whether it is human or technical).

We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in breach of our content standards, whether the service is moderated or not.

The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.

Reviews, ratings, opinions and other content

When writing your review, please consider the following guidelines:

Focus on the product and your individual experience using it.

Give details about what you liked and did not like about the product.

All submitted ratings are subject to the terms set out in the terms of use of our Instagram and Naver pages and in the McQueens Flowers customer review terms of use.

We reserve the right not to post your review if it contains any of the following types of content or violates other guidelines:

obscene, discriminatory or other language not suitable for a public forum;

advertisements, spam or references to other products, services or websites;

email addresses, URLs, Twitter handles, phone numbers, physical addresses or other forms of contact information;

critical or spiteful comments on other reviews posted on the page or their authors.

If you wish to share feedback with us about product selection, pricing, ordering, delivery or other customer service issues, please do not submit it through the product reviews; contact us directly instead.

These terms of use govern your conduct in connection with the customer review and rating service provided by McQueens Flowers. If the McQueens Flowers privacy policy and these terms of use conflict, these terms of use apply to the customer review and rating service.

You represent and warrant that:

you are the sole author and owner of the intellectual property rights in the content;

you voluntarily waive all moral rights that you may have in the content;

all content you post is accurate;

you are at least 13 years old;

use of the content you supply does not violate these terms of use and will not cause injury to any person or entity.

You further agree that you will not submit any content:

that you know to be false, inaccurate or misleading;

that infringes any third party's copyright, patent, trade mark, trade secret or other proprietary rights or rights of publicity or privacy;

that violates any law, statute, ordinance or regulation (including those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);

that is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;

for which you were compensated or granted any consideration by any third party;

that includes any information that references other websites, addresses, email addresses, contact information or phone numbers;

that contains any computer viruses, worms or other potentially damaging computer programs or files;

that violates the terms of use of Instagram or Naver.

You agree to indemnify and hold Paul & Sandra (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers) harmless from all claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, including reasonable legal fees, arising out of a breach of your representations and warranties set out above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Paul & Sandra a perpetual, irrevocable, royalty-free, transferable right and licence throughout the world, without compensation to you, to use, reproduce, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate it into any form, medium or technology.

All content that you submit may be used at Paul & Sandra's sole discretion. Paul & Sandra reserves the right to change, condense or delete any content that it deems, in its sole discretion, to violate the content guidelines or any other provision of these terms of use. Paul & Sandra does not guarantee that you will have any recourse through Paul & Sandra to edit or delete any content you have submitted. Ratings and reviews are generally posted within two to four business days. However, Paul & Sandra reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Paul & Sandra, are responsible for the contents of your submission. None of the content that you submit is subject to any obligation of confidence on the part of Paul & Sandra, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees. By submitting content to the McQueens Flowers Instagram page, Naver page or the McQueens Flowers website, you agree that Paul & Sandra may use that content on those websites or on third-party websites.

By submitting your email address in connection with your rating and review, you agree that Paul & Sandra and its third-party service providers may use your email address to contact you about the status of your review and for other administrative purposes.